About us

Act on Specified Commercial Transactions

This is an information which is required to provide by the Japanese goverment based on an Act on Specified Commercial Transactions low.

Seller
plusjam inc.

Representative
Tetsuya Mituishi

Address
Pointline Yutenji 302, 2-13-4, Yutenji, Meguro-ku, Tokyo 153-0052, Japan

Charges other than commodity price
Delivery fee

Payment Methods
Credit card

Time of Payment
Payment will be made immediately after clicking a purchase button on the purchase screen.

Delivery Time
The orders will ship within 2-5 business days. 
Pre-order items can be purchased now however they will only be shipped at the stated release date or shortly after.

Cancelling / Returning of Product(s)
Returns other than defective items can not be accepted. Please note. However, in case of a defective or incorrect item, we will exchange it for a non-defective item.

you MUST contact us WITHIN 7 DAYS after delivery if you intend to return ANY item back to our store. Refunds are contingent upon inspection of item(s) once we receive the product(s).
Customers who fail to contact us WITHIN 7 days of receipt and subsequently, fail to return items to us WITHIN 7 days of receipt will NOT receive a refund.

Other
Please note that while we have tried to accurately display the colors of products, the actual colors you see will depend on your monitor and may not be accurate.